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When I try to get into my work website on my phone I get an error message say SM2 failed to start. Flash missing, blocked ore security error? How do I fix this?

iPhone 11, iOS 14

Posted on Mar 25, 2021 7:16 AM

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Posted on Mar 25, 2021 7:38 AM

Adobe Flash is dead and gone.


If this website expects Flash Player, somebody missed the Adobe notifications of deprecation starting back in 2017.


What seems to be a payroll site requiring Flash was... inauspicious... given the long history of security issues with that product.


And Adobe Flash never existed for iPhone and iPad.


Either this apparent payroll service has a newer version underway (and unfortunately rather late), and/or has a different means of downloading that does not require Flash, and/or y’all may be probably be migrating to a different service.



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Question marked as Top-ranking reply

Mar 25, 2021 7:38 AM in response to Aroberts0929

Adobe Flash is dead and gone.


If this website expects Flash Player, somebody missed the Adobe notifications of deprecation starting back in 2017.


What seems to be a payroll site requiring Flash was... inauspicious... given the long history of security issues with that product.


And Adobe Flash never existed for iPhone and iPad.


Either this apparent payroll service has a newer version underway (and unfortunately rather late), and/or has a different means of downloading that does not require Flash, and/or y’all may be probably be migrating to a different service.



Mar 25, 2021 8:10 AM in response to ChrisJ4203

ChrisJ4203 wrote:

The iPhone has never supported Flash, so I'm not sure why not having Flash could all of a sudden been a problem. I wonder if your work made some other changes to the site.


Guess: the website is probably browser-sniffing, and may be mis-detecting iOS as macOS.


How to properly browser sniff has changed in recent years. Some websites haven’t caught up.


Recent Safari on iOS, iPadOS, and macOS are deliberately presenting more generic browser data—as are other browsers across most or all other platforms—to make user tracking more difficult.


These privacy changes can then confuse some websites due to some assumptions made in those websites’ older browser-sniffing implementations.


Which might cause an iPhone to be mis-detected as a Mac, and a prompt for now-deprecated Flash triggered.


In any case, Adobe Flash is dead, and whatever dependencies on Adobe Flash that this website might have will need to be reworked by the website maintainers.

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