I need help unlocking my old phone

My old iphone 8 plus wasn't being used and was borrowed by a friend. She put her SIM card into it and used it, then she put my SIM card back into the phone, but she didn't clear out the phone and reset it to factory settings when she gave it back. She has since gotten a new phone and SIM and no longer has the old SIM. She also doesn't remember the pass code. The phone is now disabled for 1 hour. I don't care about the info on the phone, I just need it reset to factory settings so I can use it.


Posted on Mar 25, 2021 9:17 AM

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Posted on Mar 25, 2021 9:19 AM

KimberlyProffit wrote:

My old iphone 8 plus wasn't being used and was borrowed by a friend. She put her SIM card into it and used it, then she put my SIM card back into the phone, but she didn't clear out the phone and reset it to factory settings when she gave it back. She has since gotten a new phone and SIM and no longer has the old SIM. She also doesn't remember the pass code. The phone is now disabled for 1 hour. I don't care about the info on the phone, I just need it reset to factory settings so I can use it.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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Question marked as Top-ranking reply

Mar 25, 2021 9:19 AM in response to KimberlyProffit

KimberlyProffit wrote:

My old iphone 8 plus wasn't being used and was borrowed by a friend. She put her SIM card into it and used it, then she put my SIM card back into the phone, but she didn't clear out the phone and reset it to factory settings when she gave it back. She has since gotten a new phone and SIM and no longer has the old SIM. She also doesn't remember the pass code. The phone is now disabled for 1 hour. I don't care about the info on the phone, I just need it reset to factory settings so I can use it.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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I need help unlocking my old phone

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