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All my apps synched but the actual service is still on my old phone. How do i get it to transfer to my new one so I can reset the old one?

I got a new iPhone 12 and synched all my apps over. I only cannot figure out how to get the actual service of texts and calls to move over to the new phone so I can reset my old one...

iPhone XR, iOS 13

Posted on Mar 25, 2021 11:53 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2021 11:58 AM

see if either of these links helps..

if you were using eSIM, transfer it. Or you can try putting the physical SIM from your old phone into your new phone..


Transfer a SIM from your previous iPhone to eSIM on your new iPhone - Apple Support


Set up cellular service on iPhone - Apple Support


If these don't get you going, contact your carrier

1 reply
Question marked as Top-ranking reply

Mar 25, 2021 11:58 AM in response to Bostonianontheleftcoast

see if either of these links helps..

if you were using eSIM, transfer it. Or you can try putting the physical SIM from your old phone into your new phone..


Transfer a SIM from your previous iPhone to eSIM on your new iPhone - Apple Support


Set up cellular service on iPhone - Apple Support


If these don't get you going, contact your carrier

All my apps synched but the actual service is still on my old phone. How do i get it to transfer to my new one so I can reset the old one?

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