Microphone quiet on everything except camera app

My microphone works perfectly fine and clear when i record a video using the camera app, but when i use apps such as snapchat, instagram, voice memos and even on phone calls it is extremely quiet.


-I bought my phone brand new and i’ve had this problem since i’ve got it


-i have an iPhone 8 running iOS 14.4.1


-i’ve even went through resetting my phone and it’s still the same.


PLEASE HELP!!!!



iPhone 8, iOS 14

Posted on Mar 25, 2021 7:41 PM

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Mar 27, 2021 8:17 AM in response to river261

Hello river261! Thank you for participating in the Apple Support Communities.


We understand that your microphone is too quiet when using certain apps such as Snapchat, Instagram, and Voice Memos, and when making phone calls. We'd like to look into this with you to see how we can help.


The following resource can help address this issue. Let's take time to work through each of the steps to see if they help:


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


If the issue persists, your next best option will be to contact Apple Support, here: Get Support


Depending on your location, you may need to change the country it's set to, which can be done at the top of the page.


Make it a great day!

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Microphone quiet on everything except camera app

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