Accidental purchase
I accidentally made a purchase in a game but didn’t have enough money on the card I use for apple, now I can’t download anything
iPhone 12 Pro Max, iOS 14
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Best reply
You will have to pay for the item you bought and then ask for a refund if you want it refunded.
Read the links below about various ways to pay for items in the iTunes and App Stores.
- Add money to your Apple ID balance - "With the payment method that you have on file, you can add funds to the Apple ID that you use for iTunes & App Store and iCloud Storage purchases."
https://support.apple.com/HT208687
- Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
then
Change, add, or remove Apple ID payment methods - https://support.apple.com/HT201266
- Create and add money to an iTunes Pass - "At Apple Stores and select retailers, you can add store credit directly to the Apple ID that you use for App Store, iTunes Store, and iBooks Store purchases." - https://support.apple.com/HT203021
- Redeem App Store & iTunes Gift Cards, Apple Music Gift Cards, and content codes - https://support.apple.com/HT201209
Report A Problem to ask for a refund; click here --> https://reportaproblem.apple.com/?s=6