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fordigger Author

Level 1

4 points

Can’t get AOL mail on my iPhone or iPad.

So I went to my mail app this morning and my AOL mail was unable to update because it said I needed to enter a password in settings for the account. Worked fine yesterday, I made no changes since then. Picked up my iPad, same problem so it doesn’t seem to be specific to my iPhone. I went to settings on my phone and there was a password there, I changed it and retried. No luck. Seems as if the mail app doesn’t recognize any existing password. Anyone have any thoughts?

iPhone

Posted on Mar 26, 2021 5:15 AM

Best reply

6x6

Level 6

11,498 points

Posted on Mar 26, 2021 8:47 AM

AOL has a new(er) security feature. Please this the following article: https://help.aol.com/articles/Create-and-manage-app-password?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAAygtJW4oMtGBV3b-Wu4zzwr-Rc43tyvmnIFuWxO4K3ZhlrOtkAFB3GOoq7y92rjSRvUkvM23EW71opVVaMfAvDusQ3P9Kjlpki6cGXN4KPidhnxhmwIDoqajklr3pWdEBI7nBQ-2H-GxRI6Os9pArV1sfbJoNQ1PtRxPFHpEHRI

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Can’t get AOL mail on my iPhone or iPad.

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