I want to edit the billing for an account on dropbox

Edit the payment info on Dropbox

Posted on Mar 26, 2021 9:07 AM

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Question marked as Top-ranking reply

Posted on Mar 26, 2021 9:29 AM

Are you paying Dropbox directly or is the charge going through Apple? If the charge is going through Apple, log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


If you are you paying Dropbox directly, contact Dropbox Support.


Dropbox Contact

1 reply
Question marked as Top-ranking reply

Mar 26, 2021 9:29 AM in response to peggysue240

Are you paying Dropbox directly or is the charge going through Apple? If the charge is going through Apple, log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


If you are you paying Dropbox directly, contact Dropbox Support.


Dropbox Contact

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I want to edit the billing for an account on dropbox

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