Apple ID

Question

memeam199 Author

Level 1

8 points

Apple ID

I have forgotten both apple ID and password

I only have the phone and it's packaging

What should I do?

iPhone 7 Plus

Posted on Mar 26, 2021 11:06 AM

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Answer 1

Top-ranking reply

Niel

Level 10

733,301 points

Mar 26, 2021 11:19 AM in response to memeam199

Use Apple's iForgot service, or contact their Account Security team, or if you're the iPhone's original owner and have encountered the activation lock, supply Apple with its purchase receipt and ask them to remove it.

(194810)

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Answer 2

memeam199 Author

Level 1

8 points

Mar 26, 2021 2:41 PM in response to Niel

I don't remember either the security question or backup email for recovering the password, any solution please?

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Answer 3

Niel

Level 10

733,301 points

Mar 26, 2021 2:47 PM in response to memeam199

Click on 'contact their Account Security team' above. Without some way of proving to them that you're the owner of that account, you won't be able to get back into it.

(194824)

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