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i have an iphone SE i am unable to unlock it . please help

I have an Iphone SE that used to be for my son , he gave it back to me but he forgot the icloud email and password. I am unable to unlock the phone

iPhone SE

Posted on Mar 26, 2021 6:29 PM

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Posted on Mar 26, 2021 6:36 PM

You must have the Apple ID and Password of the original owner who set up the device to get past the Activation Lock. We cannot help and Apple will not unless you can produce the original receipt clearly showing the serial number. This link may help him remember...

https://iforgot.apple.com/password/verify/appleid

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Question marked as Top-ranking reply

Mar 26, 2021 6:36 PM in response to rodeline194

You must have the Apple ID and Password of the original owner who set up the device to get past the Activation Lock. We cannot help and Apple will not unless you can produce the original receipt clearly showing the serial number. This link may help him remember...

https://iforgot.apple.com/password/verify/appleid

i have an iphone SE i am unable to unlock it . please help

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