Apple music glitch

Hi there,


I updated my apple music app last night and it has been glitching for more than 12 hours.


My "Listening to" does not show up on my profile and under all my playlists the "added playlist" no longer appears and I know my playlists are being added as I get the notifications.


Please do assist,

Thanks.

Posted on Mar 27, 2021 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2021 10:31 AM

Hi there Tamz_M,


We understand you're experiencing an issue with your profile not updating in Apple Music, and we'd like to share some steps that may help.


To get started, quit the Apple Music app and open it again.


If you notice the same issue, restart your Android device and try again.


Also, clear the app cache by heading to the Home screen > Apps > Settings > Apps > Apple Music > Storage > Clear Cache. Then go back to the Home screen or your list of apps, and launch Apple Music again.


We hope this helps.

5 replies
Question marked as Top-ranking reply

Mar 28, 2021 10:31 AM in response to Tamz_M

Hi there Tamz_M,


We understand you're experiencing an issue with your profile not updating in Apple Music, and we'd like to share some steps that may help.


To get started, quit the Apple Music app and open it again.


If you notice the same issue, restart your Android device and try again.


Also, clear the app cache by heading to the Home screen > Apps > Settings > Apps > Apple Music > Storage > Clear Cache. Then go back to the Home screen or your list of apps, and launch Apple Music again.


We hope this helps.

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Apple music glitch

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