Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
What do I need to do to clear my old Iphone to trade it in. I've already transferred my information to the new phone
iPhone 12 Pro, iOS 14
Hello Laura,
You will be glad to learn that more than half the battle has been already won. It appears the you have successfully transferred you data from your old iPhone to your new iPhone. Have you ensured that everything is working correctly on your new iPhone? Ensure that you can make and receive calls and send and receive text messages. Once that is satisfactory then-
Follow the instructions in this excellent guide published by Apple which will inform you about ➔ What to do before you sell, give away or trade in your iPhone. Thanks.
Axel F.
Hello Laura,
You will be glad to learn that more than half the battle has been already won. It appears the you have successfully transferred you data from your old iPhone to your new iPhone. Have you ensured that everything is working correctly on your new iPhone? Ensure that you can make and receive calls and send and receive text messages. Once that is satisfactory then-
Follow the instructions in this excellent guide published by Apple which will inform you about ➔ What to do before you sell, give away or trade in your iPhone. Thanks.
Axel F.
See the instructions in What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Or wait for your trade-in kit to arrive. It will include similar instructions.
thank you. I have that novice fear of deleting everything from my old phone and everything disappearing from my new one.
Have no fear. Follow the guide provided in our responses above. You will be fine. All the data will remain on your new iPhone.
Axel F.
I've transferred my phone info to my new iPhone and need to get the old one ready to send for trade in. What do I do?
