You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hello my phone is not working

Hello,


My phone is not working don't let me open apps or call I just can change page or take pic but I can't call or open any app at all I can't reset it or something

iPhone 12, iOS 14

Posted on Mar 27, 2021 9:30 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2021 10:03 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 27, 2021 10:03 PM in response to maripazambrocio

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

hello my phone is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.