Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Eileenyrn Author

Level 1

4 points

my phone does not respond. I cannot call or receive calls or open any apps

My phone does not respond. Will not turn off, cannot open any apps, cannot call or receive a call

iPhone 11, iOS 14

Posted on Jan 24, 2021 2:26 PM

Reply

Best reply

Level 10

103,732 points

Posted on Jan 24, 2021 2:51 PM

Hello,

See the steps in this link:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

View in context

Similar questions

1 reply

Best reply

Level 10

103,732 points

Jan 24, 2021 2:51 PM in response to Eileenyrn

Hello,

See the steps in this link:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

Reply

my phone does not respond. I cannot call or receive calls or open any apps

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up