You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my phone does not respond. I cannot call or receive calls or open any apps

My phone does not respond. Will not turn off, cannot open any apps, cannot call or receive a call


iPhone 11, iOS 14

Posted on Jan 24, 2021 2:26 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2021 2:51 PM

Hello,

See the steps in this link:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

1 reply

my phone does not respond. I cannot call or receive calls or open any apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.