Eileenyrn Author

Level 1

4 points

my phone does not respond. I cannot call or receive calls or open any apps

My phone does not respond. Will not turn off, cannot open any apps, cannot call or receive a call

iPhone 11, iOS 14

Posted on Jan 24, 2021 2:26 PM

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1 reply

Level 10

104,434 points

Jan 24, 2021 2:51 PM in response to Eileenyrn

Hello,

See the steps in this link:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

Good luck.

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my phone does not respond. I cannot call or receive calls or open any apps

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