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Level 1

4 points

my phone does not respond. I cannot call or receive calls or open any apps

My phone does not respond. Will not turn off, cannot open any apps, cannot call or receive a call

iPhone 11, iOS 14

Posted on Jan 24, 2021 2:26 PM

Top-ranking reply

Level 10

103,966 points

Posted on Jan 24, 2021 2:51 PM

Hello,

See the steps in this link:

Good luck.

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