Hello
In October 2019 I bought a macbook. Unfortunately, the keys started fading. In September 2020 I then had them replaced in the apple store under warranty. Now I see that the keys are starting to fade again. Can I get them repaired again, given that the issue has returned so fast? I only had the default AppleCare. Not really happy with the state of this. Something as simple as a keycap should not have this problem after less than 6 months.
MacBook, macOS 10.14
Wash and dry your hands before use.
If your hands are sticky when you use the keyboard, the fading can happen.
Touch surfaces outside on the desk before touching the computer, and make sure none of the computer is on the desk when you do so. This will discharge static electricity.
Make sure no one else uses it.
Don't let any liquid or food near the computer.
If you have been doing this, and your keys still fade, you may want to consider a rubber key matte called a keyboard skin. Make sure it has the right edge mapping for your keyboard. For keys that have faded you can ink and scotch tape cover the underside of the skin the letters that are not visible.
Hi Thinksamuel,
We understand you're experiencing an issue with your keyboard. We recommend that you reach out to Apple Support directly. Get help where you are. Choose a product and we’ll connect you to an expert by phone, chat, email, and more. Please reach out here:
Hope this helps!
Have a great day.
Keycaps fading again
