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Repair keyboard keys under warranty before trading in?

I have a couple of worn out keys and the butterfly hinge on the shift key is broken on my MacBook Pro i7 2.6GHz 15" (Mid 2018). Should I have them repaired under warranty before trading it in? Will that reduce the trade-in value if they would be replaced under warranty anyway?

MacBook Pro 15″, macOS 11.6

Posted on Oct 25, 2021 7:46 AM

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Posted on Oct 25, 2021 8:03 AM

They must have been referring to this:


https://support.apple.com/keyboard-service-program-for-mac-notebooks


That will probably not cover the worn out keys so you best mention it at the same time.

4 replies

Oct 25, 2021 7:59 AM in response to babowa

I'm not sure about what warranty. I don't live near an apple store. While I was traveling in Utah I dropped into the Apple store there and told they would repair the keys under warranty but it would take a week and they would ship it to me when done. My biggest issue is that the black on the top of a few keys wears off and the light under shines through. I guess I'll have to go through the process of sending it in for repair before sending it in for trade.


Thanks

Repair keyboard keys under warranty before trading in?

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