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When I turn on my mac it loads then just goes to a blank screen with an alternating picture of a keyboard and mouse. I can’t get any further?
iMac 27″, macOS 10.15
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When I turn on my mac it loads then just goes to a blank screen with an alternating picture of a keyboard and mouse. I can’t get any further?
iMac 27″, macOS 10.15
I'd guess that neither is paired/they both lost connection. If they have batteries, they may need to be replaced. You will need a USB/wired keyboard to get past the sign in screen. Then go to Bluetooth and check the status of your wireless devices - put in new batteries and pair them again.
I'd guess that neither is paired/they both lost connection. If they have batteries, they may need to be replaced. You will need a USB/wired keyboard to get past the sign in screen. Then go to Bluetooth and check the status of your wireless devices - put in new batteries and pair them again.
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