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Payment method

Why when I put my MasterCard details in my Apple account it’s saying payment declined choose another payment method firstly I don’t know what payment was declined because I haven’t purchased anything on the App Store only free apps and there’s nothing wrong with my card is brand-new card but it is the card set up to my Apple Pay and it was accepted there. I cant download apps now bcos i have to update payment method

iPhone 11 Pro Max, iOS 14

Posted on Mar 29, 2021 1:09 AM

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Posted on Mar 29, 2021 9:14 AM

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


1 reply
Question marked as Best reply

Mar 29, 2021 9:14 AM in response to vertina78

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Payment method

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