My apple devices are removed from iCloud

Question

My apple devices are removed from iCloud

Someone stolen my iphone 11 pro. On 24th March I marked my IPhone "Mark a device as lost", yesterday Miraculously all my apple devices are removed from iCloud after I got email "Pardeep’s iPhone has been found".

Received emails with below subject from <noreply@email.apple.com>

09:08 : A sound was played on Pardeep’s iPhone.

09:08 : Lost Mode enabled on Pardeep’s iPhone.

09:08 : Pardeep’s iPhone has been found.

And below SMS:

I logged in on sms link and it shows me where was my phone like in map location.

Posted on Mar 29, 2021 9:49 AM

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Answer 1

AKRBTN

Level 6

8,863 points

Mar 29, 2021 9:56 AM in response to pardeep__delhi

Unfortunately you gave the thief your Apple ID and password after you clicked the link in that scam message and submitted your details. Your account is now totally compromised and you will need to contact Apple urgently.

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Answer 2

KiltedTim

Level 10

224,994 points

Mar 29, 2021 9:54 AM in response to pardeep__delhi

The email did not come from Apple. It came from the thief with your stolen phone.

When you used the link in the email to log in to your account, you fell for a phishing scam and gave the thief your iCloud account credentials, allowing them to remove the activation lock from all of your devices.

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Answer 3

Mar 29, 2021 10:37 AM in response to AKRBTN

Ya Even I realized after reading comments about sms fraud.

That link has https and we always learn "s" is for secure and there i did a mistake. I contacted them yesterday but seems customer executive has no clue.

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Answer 4

Mar 29, 2021 11:14 AM in response to KiltedTim

KiltedTim AKRBTN

As per apple support they can't stole my data because I enable 2 factor authentication.

They used my credentials for removing devices from find my apple and then for resetting the device. They cannot login into my phone with apple credentials. I also enabled apple 2 factor authentication. What's your thought ?

I am still changing all my passwords but definitely not sure about document which was available on iPhone.

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My apple devices are removed from iCloud

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