Email not working

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Level 1

22 points

Email not working

My email has stopped working. I can receive, but not send. I use the Apple email app connected to my AOL email service. I've tried everything to get them back in compatibility, but I'm afraid my efforts probably made things worse. Is there a simple set of instructions or a wizard to allow me to check out or start fresh with all my settings?

iMac 27″, macOS 11.1

Posted on Mar 29, 2021 11:23 AM

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Answer 1

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Tesserax

Level 10

149,283 points

Mar 29, 2021 11:27 AM in response to FredS101

See if the following support articles can help:

Mail Settings Lookup - Apple Support << Use this one to find out the proper email server settings that you would need to connect to your AOL email account.
Add or remove email accounts in Mail on Mac - Apple Support

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Answer 2

6x6

Level 6

12,284 points

Mar 29, 2021 12:15 PM in response to FredS101

AOL is now using app-specific passwords to login, i.e. those passwords are not the ones you usually use but passwords that are specific to your device and the app you use.

You can find more information here: https://help.aol.com/articles/Create-and-manage-app-password

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Email not working

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