Priessmanl3 Author

Level 1

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my iPhone is stuck on the apple symbol and won't turn on

my iPhone is stuck on the apple symbol and won't turn on!

iPhone 11 Pro Max, iOS 14

Posted on Mar 29, 2021 11:23 AM

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Top-ranking reply

Level 10

100,089 points

Posted on Mar 29, 2021 2:26 PM

see the process below. Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you have to choose Restore over Update

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Top-ranking reply

Level 10

100,089 points

Mar 29, 2021 2:26 PM in response to Priessmanl3

see the process below. Work all through it.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you have to choose Restore over Update

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my iPhone is stuck on the apple symbol and won't turn on

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