my phone will not turn on and is stuck on the apple symbol

my phone will not turn on and is stuck on the apple symbol


iPhone 11 Pro Max, iOS 14

Posted on Mar 29, 2021 11:56 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2021 12:19 PM

Follow https://support.apple.com/en-us/HT201412. Starting with the first section “If your screen is black or frozen“ and forced restart, then moving onto “If your device turns on but gets stuck during start up“ if a forced restart didn’t fix it.

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my phone will not turn on and is stuck on the apple symbol

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