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randdon Author

Level 1

4 points

iPhone screen on but doesn't respond to touch. Followed the suggestions but still not responding

iPhone screen on but frozen. I followed the suggestions listed but it still won't respond

iPhone XR, iOS 14

Posted on Mar 29, 2021 12:10 PM

Top-ranking reply

frazzm737

Level 9

55,236 points

Posted on Mar 29, 2021 12:13 PM

If you followed the suggestions in the link above without success, it may be time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options.

Apple Store - Find a Store - Apple

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iPhone screen on but doesn't respond to touch. Followed the suggestions but still not responding

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