AppleID

I bought a iPad from someone but the Apple ID is locked

iPad Air 2 Wi-Fi, Cellular

Posted on Mar 29, 2021 12:26 PM

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Question marked as Top-ranking reply

Posted on Mar 29, 2021 12:42 PM

You will need to contact that "someone" to properly remove their Apple ID from this iPad. If you are not able to get a hold of them, or they refuse to help, then you will not be able to get this iPad unlocked. No one here, nor Apple can assist with this.


If you can get a hold of them, have them follow the steps in this support article:

2 replies
Question marked as Top-ranking reply

Mar 29, 2021 12:42 PM in response to TYESHA2018

You will need to contact that "someone" to properly remove their Apple ID from this iPad. If you are not able to get a hold of them, or they refuse to help, then you will not be able to get this iPad unlocked. No one here, nor Apple can assist with this.


If you can get a hold of them, have them follow the steps in this support article:

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