You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

syndicate55 Author

Level 1

4 points

i just bought an iphone 11 none of my data was transfered i need to get my music and my apps off the old phone and the info isnt in icloud

trying to retrieve my music and apps for new device

iPhone 11, iOS 14

Posted on Mar 29, 2021 5:12 PM

Reply

Top-ranking reply

Level 10

684,585 points

Posted on Mar 29, 2021 5:46 PM

See if anything here helps.

Transfer content from an iPhone, iPad, or iPod touch to a new device.

Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.

Set up your iPhone, iPad, or iPod touch - Apple Support

Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

684,585 points

Mar 29, 2021 5:46 PM in response to syndicate55

See if anything here helps.

Transfer content from an iPhone, iPad, or iPod touch to a new device.

Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.

Set up your iPhone, iPad, or iPod touch - Apple Support

Use iCloud to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch

Reply

i just bought an iphone 11 none of my data was transfered i need to get my music and my apps off the old phone and the info isnt in icloud

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up