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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi! I bought a new iPhone 11 and I am trying to set it up. It is asking to install and download ios 14.4.2. It is taking over one hour. Is that normal? Thanks
I am activating an iPhone 12 and it started the Software Update 4.4.2. I has bee on "Install Now" with the rotating progress for over 4 hours. It is connected to a power supply (100% charged) and is on Wifi.
Is there something wrong?
Is iPhone connected to power supply?
Is iPhone connected to the Internet via Wi-Fi?
Make sure the above is true.
It should not take that long, unless your Wi-Fi connection is very slow.
New software update after buying a new phone
