You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am setting up a new iphone11 and it is requiring me to download and install IOS 15 but it says it will take 19 hours. This can't be right. I can't set up my phone without installing this update.

I am setting up a new iphone11 and it is requiring me to download and install IOS 15 but it says it will take 19 hours. This can't be right. I can't set up my phone without installing this update.

iPhone 11

Posted on Sep 29, 2021 5:03 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 5:06 AM

To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections, no low power mode are admitted). AND I suggest that you keep the device plugged into power during the whole update process.

If you don't have a wifi network, "borrow" one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider or Authorized Reseller.


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 29, 2021 5:06 AM in response to Roc_Paper_Scissors

To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections, no low power mode are admitted). AND I suggest that you keep the device plugged into power during the whole update process.

If you don't have a wifi network, "borrow" one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider or Authorized Reseller.


Regards

Giulio

I am setting up a new iphone11 and it is requiring me to download and install IOS 15 but it says it will take 19 hours. This can't be right. I can't set up my phone without installing this update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.