You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am setting up a new iphone11 and it is requiring me to download and install IOS 15 but it says it will take 19 hours. This can't be right. I can't set up my phone without installing this update.

I am setting up a new iphone11 and it is requiring me to download and install IOS 15 but it says it will take 19 hours. This can't be right. I can't set up my phone without installing this update.

iPhone 11

Posted on Sep 29, 2021 5:03 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2021 5:06 AM

To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections, no low power mode are admitted). AND I suggest that you keep the device plugged into power during the whole update process.

If you don't have a wifi network, "borrow" one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider or Authorized Reseller.


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 29, 2021 5:06 AM in response to Roc_Paper_Scissors

To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections, no low power mode are admitted). AND I suggest that you keep the device plugged into power during the whole update process.

If you don't have a wifi network, "borrow" one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider or Authorized Reseller.


Regards

Giulio

I am setting up a new iphone11 and it is requiring me to download and install IOS 15 but it says it will take 19 hours. This can't be right. I can't set up my phone without installing this update.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.