Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Error pop up Cannot verify server identity

Tonight out of the blue I was trying to respond to my sons text message when I had an error pop up and would not allow me to text anybody. I’ve had an iPhone for years, and currently have the 11 pro max. I don’t understand what’s going on. I shut my phone down and turned it back on but it still doing it. It’s popping up every few minutes. Help!

iPhone 11 Pro Max

Posted on Mar 29, 2021 9:40 PM

Reply
3 replies

Mar 29, 2021 10:03 PM in response to Mail-Lady

What happens when you click the "Details" on the error popup message (See the Pic below)



Best would be to Delete and Add the email account that is creating the issue.


You may also try changing SSL settings


Settings > Password & Accounts > [Select the Mail account} > [Tape on Account with the email ID} > Advanced > SSL Settings > [Disable]

Click <Account (in Blue)

Click on DONE (in Blue) when exiting in the previous screen


Mar 29, 2021 10:20 PM in response to SravanKrA

I posted all of the pictures above when I click on details. It just gives the domain & a lot of programming lingo that I have no clue about.

The darn message pops up every 5-10 mins. Ugh... makes me think it’s a virus. Can the new iPhones get viruses? I never click on links to anything & never open messages from unknown senders. I don’t even open things people send on messenger. I try to be so careful.

Error pop up Cannot verify server identity

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.