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updated ipad with latest upgrade and now the Ipad wants me to connect to a PC to "restore". Stuck

My iPad is stuck in the "restore" screen after upgrading to the latest operating system.

iPad, iPadOS 14

Posted on Mar 29, 2021 10:17 PM

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Question marked as Best reply

Posted on Mar 30, 2021 6:11 AM

The actual state of your iPad is perhaps unclear. If your iPad update has failed - and now indicates that the iPad must be restored, you will need to restore your iPad using either a PC (with iTunes installed) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


More information about restoring your iPad from an existing backup - or to Factory Settings - can be found here:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support


If instead your iPad simply is not responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Best reply

Mar 30, 2021 6:11 AM in response to eShowalter

The actual state of your iPad is perhaps unclear. If your iPad update has failed - and now indicates that the iPad must be restored, you will need to restore your iPad using either a PC (with iTunes installed) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


More information about restoring your iPad from an existing backup - or to Factory Settings - can be found here:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support


If instead your iPad simply is not responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.



Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

updated ipad with latest upgrade and now the Ipad wants me to connect to a PC to "restore". Stuck

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