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Apple Mail app excessively consuming CPU

AppleMail is suddenly overheating, consuming 150-800% of CPU on my MacBook Pro. It's constantly saying it's Downloading or Moving messages. (see bottom attached screenshot of mailboxes window). I've tried these to no avail:

  • Mail Prefs/Accounts/mailboxBehaviors to be “on my Mac” instead of on a server, and changed Download Attachments to “Recent” from “all” in all accounts, and disabled unused (old) Mail Accounts
  • deleted /Users/prmmbp/Library/Containers/com.apple.mail/Data/Library/


Anything else I should try?

Thank you.










MacBook Pro 15″, macOS 10.15

Posted on Mar 30, 2021 4:42 AM

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3 replies

Mar 31, 2021 6:29 AM in response to SASPro

Hi SASPro,


Thank you for using the Apple Support Communities! We understand Mail is using an unexpected amount of CPU on your Mac and causing some overheating issues. Let's work together to see what we can identify to resolve this.


-When did you first notice this issue? Was it after any changes to your Mac or email accounts?

-What type of email accounts do you have set up in Mail?


If you have multiple accounts set up in Mail, we'd like to have you disable (not remove) each email account, and then enable one mailbox at a time and monitor to see if the behavior relates to one specific mailbox, or all: Choose Mail > Preferences, click Accounts, select the active account, click Account Information, then uncheck “Enable this account.”


If the issue is not specific to one account, or you only have one email account set up in Mail, let's have you boot up into safe mode. It’s a way to start up your Mac so it performs certain checks, repairs, emptying of system cache, and prevents some software from automatically loading. This will let us know whether issues you’re experiencing are caused by software that loads as your Mac starts up: How to use safe mode on your Mac. Once in safe mode, check to see if the same behavior continues in Mail and Activity Monitor. Sometimes safe mode can successfully resolve some issues. With this being said, after testing in safe mode, restart and log in as normal to see if that helps resolve the issue.


Keep us posted. Regards.

Apr 1, 2021 7:04 PM in response to Sharon_419

-When did you first notice this issue? Was it after any changes to your Mac or email accounts?

 Started five days ago.  Nothing had changed — not even any new apps installed around then.

-What type of email accounts do you have set up in Mail?

Type of emails are a couple IMAPs from my biz domain, Google x2, iCLoud.  Really three I mainly use, and three others I barely use.

I disabled all of the accounts, Mail is still using 578% of CPU.

I rebooted in Safe Mode (didn't know that would take 20 minutes!), but once I start up mail, it’s back up to 661 % of CPU.  

So what should I do now?

Apple Mail app excessively consuming CPU

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