Latest Apple TV just flashing white and can’t restore!

How do you reset when you can’t see anything?

Posted on Mar 30, 2021 4:41 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2021 7:12 PM

What is your model Apple TV? Identify your Apple TV model - Apple Support


First try a restart, by temporarily disconnecting from power.


If that doesn’t bring a solution, and if the menu on the device is not available for a restore, then the device needs to be restored externally through a computer. For the Apple TV (3rd or 4th generation), users can do this themselves. For the 4K model (5th generation), you will need to contact Apple Support. Restore your Apple TV - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 30, 2021 7:12 PM in response to daedalus2u

What is your model Apple TV? Identify your Apple TV model - Apple Support


First try a restart, by temporarily disconnecting from power.


If that doesn’t bring a solution, and if the menu on the device is not available for a restore, then the device needs to be restored externally through a computer. For the Apple TV (3rd or 4th generation), users can do this themselves. For the 4K model (5th generation), you will need to contact Apple Support. Restore your Apple TV - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Latest Apple TV just flashing white and can’t restore!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.