my iphone 8 shut off randomly yesterday and now it is doing boot loop but it will only do it when plugged in w/ a wall charger. it will not do it while plugged into the pc. otherwise the screen is completely blank and the screen will shut off immediately when i unplug it. like i said the screen wont turn on when n it is plugged into a pc but i was able to get it into dfu mode and tried to restore it 5 times and it will not restore. help plz
iPhone 8, iOS 14
Hello, Mturner1121.
Thank you for posting in Apple Support Communities. We were sorry to read about the issues you’ve been experiencing with the boot loop on your iPhone. You mentioned that you’ve tried to restore it using DFU mode without success.
We encourage you to try restoring using recovery mode instead of DFU. This will ensure the latest iOS version is reinstalled on your iPhone, and hopefully resolve any issues that may be causing the boot loop. The instructions outlined here will help:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If you’re seeing an error message when you try restoring with iTunes, follow the basic troubleshooting here first:
If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support
Then follow your specific error code directions outlined here:
iOS update and restore errors - Apple Support
Warmest Regards.
iphone 8 boot loop issue
