Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime on iPhone 12 choppy

Why is the FaceTime on iPhone 12 so choppy I just switched from iPhone XS and never had this issue

iPhone 12, iOS 14

Posted on Mar 30, 2021 9:27 PM

Reply
Question marked as Best reply

Posted on Mar 31, 2021 5:27 AM

FaceTime requires the internet.


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


2 replies
Question marked as Best reply

Mar 31, 2021 5:27 AM in response to alaina147

FaceTime requires the internet.


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


FaceTime on iPhone 12 choppy

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.