I can’t download apps
I can’t download apps and have access to iTunes
Question marked as
Top-ranking reply
Unfortunately you have not provided sufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime see these documents if you think they apply:
Click on this link "If you can’t download or update apps on your iPhone or other Apple device" --> https://support.apple.com/HT207165
If the first 5 don't help, use the 6th.
If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856
Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.
"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400
- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."