Android file transfer m1

apoorva35,

Thank you for returning to the Apple Support Communities with this information. We are glad you have posted more details about your computer and situation. Did you have a chance to follow the Mac troubleshooting portion of the support page offered above?

If not, start there. Here's what it says. Check to make sure that your macOS is up-to-date. Here's more information on how to Keep your Mac up to date. Also, make sure Android File Transfer is installed and up-to-date on your Mac. If you have not tried already, please restart your Mac. Often this simple step will refresh the apps and software on the device to solve numerous problems you may encounter.

Next, check your iPhone. Make sure your Android device is up-to-date. Here's information on how to Check & update your Android version. You may also want to restart your phone. On most Android devices, you can press and hold the Power button for about 30 seconds until your phone restarts.

Last, verify your USB connections. You may want to start by trying a different USB cable. Not all USB cables can transfer files. If possible, try plugging your phone into a different port on your computer to see if this helps correct the issue. If not, you can test the USB port on your computer by connecting a different device to your computer.

We hope these steps offer further insight.

Cheers!

Hey there, apoorva35!

Welcome to Apple Support Communities! If we understand correctly, you are trying to transfer data from One Plus 7t to your MacBook Air. We will do all we can to help get you pointed in the right direction. Do you see an error message when you attempt to move information from your Android device to your Mac? If so, what does the error say? What version of the macOS is currently on the Mac?

Also, check out this link with information on how to Transfer files between your computer & Android device. If you need further assistance, you'll want to contact Google for further assistance with Android File Transfer.

Kind regards.