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PalazzoJohnC Author

Level 1

4 points

Apple Music

I have been strugglng for months with the Apple Music issue of my HomePod replying to a request with "Sorry there was a problem with Apple Music". This in every case applied to albums or playlists I had previous been able to stream via HomePod. Normally with Apple products, I can go to these support boards and figure things out myself but this has dragged on and on and on. I do not filter explicit songs nor does shutting things on and off work, nor does software upgrades.

I believe I have finally found the solution. Cancel Apple Music, put my HomePod on the shelf where I store old products I do not use any longer and buy a a different home speaker and music streaming service.

Posted on Mar 31, 2021 6:40 AM

Top-ranking reply

Sovskii

Level 2

213 points

Posted on Mar 31, 2021 6:45 AM

Hello,

im sorry to hear your frustration, unfortunately i’ve been true this issue as well, this is how i solved it,

Remove your HomePod from your Home App and re add it.

you can read more about how to do it in this article

https://support.apple.com/en-us/HT208380

Good Luck.

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Apple Music

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