You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Olivia Rodrigo Happier (Explicit) crashing iOS app.

https://music.apple.com/gb/album/happier/1560735414?i=1560735557


Running iOS 14.6 on iPhone SE 2 and HomePod 2018, this specific song crashes the iOS app and doesn't play but works on the HomePod, not sure why as other explicit songs don't have this problem.

Anyone have any fixes or experiencing this too?


Thanks

iPhone SE

Posted on Jul 2, 2021 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2023 2:45 PM

Hey there


Thanks so much for using Apple Support Communities.


Is this the only song it's happening with? Has it been downloaded locally on your device? If so, let's try deleting it and re-downloading it to see if that helps. It's also a good idea to test on more than one device. If that doesn't work, let's try heading to Settings > Music > Sync Library and disabling then re-enabling that feature. Test it again after that and hopefully you're back up and running.


The next thing we'd try is signing out of Settings > Apple ID > Media & Purchases and then signing back in. After that, go ahead and test the issue again for resolution.


We hope that this information is helpful.


​Have a great day!



[Personal Information Edited by Moderator]


4 replies
Question marked as Top-ranking reply

May 16, 2023 2:45 PM in response to automaticecho

Hey there


Thanks so much for using Apple Support Communities.


Is this the only song it's happening with? Has it been downloaded locally on your device? If so, let's try deleting it and re-downloading it to see if that helps. It's also a good idea to test on more than one device. If that doesn't work, let's try heading to Settings > Music > Sync Library and disabling then re-enabling that feature. Test it again after that and hopefully you're back up and running.


The next thing we'd try is signing out of Settings > Apple ID > Media & Purchases and then signing back in. After that, go ahead and test the issue again for resolution.


We hope that this information is helpful.


​Have a great day!



[Personal Information Edited by Moderator]


Olivia Rodrigo Happier (Explicit) crashing iOS app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.