airpods pro плохое прилегание правого наушника

При тесте на прилегание постоянно показывает что правый наушник плохо прилегает :( Что делать?

Posted on Mar 31, 2021 7:13 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2021 10:59 AM

Hi, dmytro_dyvulenko! Thank you for following up with us about your situation. We understand that your AirPods Pro are currently unable to pass the Ear Tip Fit Test. We know that having a comfortable fit for your AirPods is important and we’re happy to help you research a solution. 


To start, please review the following Apple Support article: 


Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support


According to this article: “If the test suggests adjusting or trying a different ear tip, try adjusting your AirPods Pro and testing again. Then try a different size. You might need different sizes for your left and right ears.”. 


Please test several different ear tip sizes with your right side AirPod. Let us know if this helps! 


Cheers! 

6 replies
Question marked as Top-ranking reply

Apr 4, 2021 10:59 AM in response to dmytro_dyvulenko

Hi, dmytro_dyvulenko! Thank you for following up with us about your situation. We understand that your AirPods Pro are currently unable to pass the Ear Tip Fit Test. We know that having a comfortable fit for your AirPods is important and we’re happy to help you research a solution. 


To start, please review the following Apple Support article: 


Choose your AirPods Pro ear tips and use the Ear Tip Fit Test - Apple Support


According to this article: “If the test suggests adjusting or trying a different ear tip, try adjusting your AirPods Pro and testing again. Then try a different size. You might need different sizes for your left and right ears.”. 


Please test several different ear tip sizes with your right side AirPod. Let us know if this helps! 


Cheers! 

Apr 22, 2021 3:07 PM in response to dmytro_dyvulenko

Если в ходе проверки предлагается отрегулировать наушники или воспользоваться вкладышами другого размера, отрегулируйте AirPods Pro и запустите проверку еще раз. Затем воспользуйтесь вкладышами другого размера. Возможно, вам потребуются вкладыши

Apr 22, 2021 4:26 AM in response to dmytro_dyvulenko

Мой продавец с Украины отправил наушники в официальный сервисный центр в Европе, откуда спустя пару недель они вернулись, по гарантии наушники были заменены на новые (кейс остался мой старый) В подарок получил дополнительные средние амбушюры :-D

Очень доволен, круто и быстро.

Остался один вопрос, могу ли я проверить полученные наушники по их серийному номеру?!

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My seller from Ukraine sent the headphones to an official service center in Europe, from where they returned a couple of weeks later, under warranty the headphones were replaced with new ones (my old case remained) I received additional middle ear pads as a gift :-D

Very satisfied, cool and fast.

There is only one question left, can I check the received headphones by their serial number ?!

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airpods pro плохое прилегание правого наушника

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