My classic ipod is not starting, i rebooted it many time and it then shows a circle with an 'X' in the middle of it and tells me to go to this support web page. Any thoughts?

My classic ipod is not starting, i rebooted it many time and it then shows a circle with an 'X' in the middle of it and tells me to go to this support web page. Any thoughts?


Posted on Mar 31, 2021 10:13 AM

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Posted on Apr 1, 2021 2:17 PM

The hard drive has probably failed. See If you see a red X icon on your iPod classic or iPod nano (5th generation or earlier) - Apple Support (archived copy). See iPod Service Pricing - Apple Support. You might want to shop around and/or consider an SD conversion kit to replace the failed drive.


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My classic ipod is not starting, i rebooted it many time and it then shows a circle with an 'X' in the middle of it and tells me to go to this support web page. Any thoughts?

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