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Level 1

4 points

Frozen screen

My iPad is frozen and won’t turn on. I’ve tried holding the up and own quickly and then the side button but nothing happens

iPad, iPadOS 14

Posted on Mar 31, 2021 1:54 PM

Top-ranking reply

Level 10

418,819 points

Posted on Mar 31, 2021 2:00 PM

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

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