iPhone 6s randomly restarts

my iphone6s randomly restarts on it own when i am on it. Whatever app i am on will start to crash then it the phone resets. pls help me


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Posted on Mar 31, 2021 4:49 PM

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Posted on Apr 1, 2021 9:55 AM

That means your battery can charge to about 66% of what its original capacity was. The capacity and health determine things like how long your battery holds a charge and how long it takes to charge the battery. A health percentage under 80% can also mean the phone will shut off without warning, which is what you're seeing.


You'll want to contact Apple to get the battery replaced or consider upgrading to a newer phone. If you want to get a new battery, click on Get Support in the upper right corner to start the service process. Cost is around $50 for a battery.


~Lyssa

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Question marked as Top-ranking reply

Apr 1, 2021 9:55 AM in response to praise48

That means your battery can charge to about 66% of what its original capacity was. The capacity and health determine things like how long your battery holds a charge and how long it takes to charge the battery. A health percentage under 80% can also mean the phone will shut off without warning, which is what you're seeing.


You'll want to contact Apple to get the battery replaced or consider upgrading to a newer phone. If you want to get a new battery, click on Get Support in the upper right corner to start the service process. Cost is around $50 for a battery.


~Lyssa

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iPhone 6s randomly restarts

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