My iMac is so SLOWWWW!

I've chatted with Apple, updated to Big Sir 11.2.3, ran Clean My Mac, eliminated duplicate files, and it is still so slow I can't work. Genius bar is closed. Can anyone help?

iMac, macOS 10.12

Posted on Mar 31, 2021 4:36 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2021 4:42 PM

Hi there,


First, delete Clean My Mac. That software ruins Macs.


Secondly, I believe we need to proceed with an EtreCheck report. EtreCheck is a useful app to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here - https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

8 replies
Question marked as Top-ranking reply

Mar 31, 2021 4:42 PM in response to rebeccablue1111

Hi there,


First, delete Clean My Mac. That software ruins Macs.


Secondly, I believe we need to proceed with an EtreCheck report. EtreCheck is a useful app to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as seen here - https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

Apr 4, 2021 6:06 PM in response to rebeccablue1111

Actually that is not the "edu-iMac." The only crippled Edu-iMac left in the line is the 2017 21.5-inch. witha dual-core processor. However, Mr Hoffman's assessment of your hard drive is 100 percent correct. That is where your case of the "slows" arises.


With hard-to-upgrade RAM, it is a good idea to restart the computer more ofter that every two weeks:


System Software:

macOS Big Sur 11.2.3 (20D91)

Time since boot: About 14 days


Also remove CleanMyMac. Your already slow hard drive is running even below nominal write speeds for that drive, when it should about 70MB/sec for both write and read. I have seen several EtreCheck reports here where removing CleanMyMac normalized drive speeds. It is unneeded, merely dupliucating funcitons you paid Apple to build into the OS.


Mr Hoffman's recommendation of using a USB3 external drive holding a 6GB/sec SATA SSD as the boot volume is the most cost-effective solution. Data transfers are around 400MB/sec compare to you current max possible speed of 70-80MB/sec.

Apr 4, 2021 6:10 PM in response to rebeccablue1111

Notes:


Other than that, the iMac is slow due to the 5400 rpm hard drive. You can speed up the mac a whole lot by using an external SSD as your startup disk. For more information, how to setup, and what OWC SSD to buy, please read: https://discussions.apple.com/docs/DOC-250003583.


Cheers,


Jack

Apr 4, 2021 5:08 PM in response to rebeccablue1111

That’s the iMac intended for students and schools, those that need mail and light web browsing and such.

That iMac has far too little memory and with a very slow hard disk for what I’d consider moderate usage.

That iMac is never going to be fast, and one of the few options to compensate is to migrate to an external SSD.

A fast hard disk will do 100 to 150 operations per second, and you don’t have a fast hard disk.

An SSD will do 100,000 to a sizable chunk of a million operations per second. Slightly faster...

Which will somewhat compensate for the lack of main memory available in that Mac.

Get your backups going soonest, too.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iMac is so SLOWWWW!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.