Notification On/Off is Missing

For more than one app, I do not receive any push notifications. When I go into settings for the apps, the notification toggle is completely missing. But appears for other apps. I am having to delete and re-download any app I notice isn’t provided pushes. Anyone else?

iPhone 11 Pro, iOS 14

Posted on Mar 31, 2021 6:07 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2021 6:32 PM

Hi,


I have had this issue quite a few times.


Unfortunately, I can't provide any fix for it as the only method I have of getting it working again is uninstalling and reinstalling the app. However, one method I just thought of is possibly signing out and back into the app.


I believe the bug that makes it not appear is when you miss the IOS Prompt that appears when you sign into an application that requests to send notifications to your device. I believe that if you don't respond to the prompt, then it doesn't store any notification setting for that application - therefore a simple reinstall can fix the issue if you ignore the prompt.


Hope this helps

1 reply
Question marked as Top-ranking reply

Mar 31, 2021 6:32 PM in response to kameron299

Hi,


I have had this issue quite a few times.


Unfortunately, I can't provide any fix for it as the only method I have of getting it working again is uninstalling and reinstalling the app. However, one method I just thought of is possibly signing out and back into the app.


I believe the bug that makes it not appear is when you miss the IOS Prompt that appears when you sign into an application that requests to send notifications to your device. I believe that if you don't respond to the prompt, then it doesn't store any notification setting for that application - therefore a simple reinstall can fix the issue if you ignore the prompt.


Hope this helps

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Notification On/Off is Missing

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