iMessage/Facetime doesn't work after update to 14.4.2...

After update to 14.4.2... Facetime and iMessage failing in main number (it works in apple id and secondary number). Continuously sharing "Unable to contact the iMessage server. Try again."


Followed the If you get an error when trying to activate iMessage or FaceTime - Apple Support page, either reseting my iPhone... no luck.

iPhone 7 Plus, iOS 14

Posted on Apr 1, 2021 3:53 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2021 3:56 AM

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


7 replies
Question marked as Top-ranking reply

Apr 1, 2021 3:56 AM in response to Manu_M3

First, check to know whether you have an SMS plan enabled at least for One SMS with your carrier. Contact your Carrier (Cellular Service Provider) the agency who issued the SIM to you


If your iPhone is used with a carrier not found in the wireless carrier articles, make sure you can send and receive international SMS. (One SMS Only)



See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order/sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on (Watch the GIF hereunder)


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iMessage/Facetime doesn't work after update to 14.4.2...

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