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It still not work with my Smart Keyboard

My Smart Keyboard doesn’t work when I connect with my iPad Pro. It appear this accessory. not support, but I use it almost one year no problem . How can I resolve this problem?


Posted on Apr 1, 2021 5:07 AM

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Posted on Apr 1, 2021 5:18 AM

The alert that you report is typically characteristic of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see. 


If the folio keyboard is faulty, whilst the Keyboard does not use Bluetooth, it is not inconceivable that a malfunction may affect other peripheral devices. I suggest that you remove the keyboard - and retest your Pencil.


The Smart folio keyboard itself is not repairable. The only remedy is replacement of the keyboard.

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Question marked as Top-ranking reply

Apr 1, 2021 5:18 AM in response to wadh

The alert that you report is typically characteristic of a faulty folio keyboard. The electrical connections that pass though the flexible fabric hinges typically fracture - this usually resulting in errors and/or the on-screen notification that you see. 


If the folio keyboard is faulty, whilst the Keyboard does not use Bluetooth, it is not inconceivable that a malfunction may affect other peripheral devices. I suggest that you remove the keyboard - and retest your Pencil.


The Smart folio keyboard itself is not repairable. The only remedy is replacement of the keyboard.

It still not work with my Smart Keyboard

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