My Smart Keyboard is new, but it won’t connect with my iPad Pro

Hi dax120,

Thanks for reaching out to us here in Apple Support Communities! The Smart Keyboard is normally a great accessory to use with your iPad Pro, and we understand that yours isn't working for some reason. When you say the keyboard won't connect, is it not attaching to the iPad Pro, or is the keyboard not responding? Which iPad Pro and Smart Keyboard models do you have?

You're on the right track with If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio

Use your Smart Keyboard Folio or Smart Keyboard with your iPad can help us confirm that the Smart Keyboard is compatible with your iPad Pro.

Let us know what you find!

All the best.