Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a 2016 SE model iPhone. Cannot shut it down to fix screen problem.

It's been great little phone, but last night everything on my screen suddenly went from normal size to being huge, blown up several times normal size. You can only move what's on the screen by using 3 fingers. I can't shut it down because when the slide icon comes up on the screen to finish shutting it down it's so large you can't slide it. It's a bit bizarre. Any solutions? Do I have to wipe the phone to see if that would fix it? (Time for a new iPhone it seems) Thanks!

Posted on Apr 1, 2021 12:48 PM

Reply
Question marked as Best reply

Posted on Apr 1, 2021 12:52 PM

Force restart it first and see if it works.


Here you will find instructions: https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

3 replies

I have a 2016 SE model iPhone. Cannot shut it down to fix screen problem.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.