Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I press the home key my iPhone 8 vibrates

When I press the home key my phone vibrates and makes a buzzing sound. Just started?




[Re-Titled by Moderator]

Posted on Apr 1, 2021 12:56 PM

Reply
11 replies

Apr 1, 2021 1:30 PM in response to bbaumer

Ok, understood. At this point, I would suggest trying the following:

(Note: Stop at any step that resolves this. Also note that steps 3 will completely erase your phone and only should be attempted if the first two steps do not help.)

  1. Force restart the phone. Ref: Force restart iPhone - Apple Support
  2. Perform a "Reset All Settings" reset: Settings > General > Reset > Reset All Settings
  3. Restore your iPhone to its factory default settings: Settings > General > Reset > Erase All Content and Settings (Note: The following will erase all of your data and media and resets all of the phone's settings. You will need to restore it from a previous backup from either iTunes or iCloud.) Ref: Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Apr 1, 2021 6:24 PM in response to bbaumer

No need to be sorry. If anything, I'm sorry that none of that helped. It does look like your next step would be to make a Genius Bar appointment at your local Apple Store or with an Apple Authorized Service Provider to have them take a look and provide you with your options.


As far as restoring from a backup, it will depend on where that backup is located. Regardless, the following support article should prove helpful to answer that question:



Apr 3, 2021 5:19 AM in response to bbaumer

Took my phone to Apple for repair. Turns out two screws on the hepatic processor were loose allowing something to touch. My screw sockets were damaged from a drop months ago, that just showed up, so it couldn’t be repaired. I was able to purchase a replacement iPhone 8 at a very fair price.

thanks for your help!

Apr 1, 2021 1:17 PM in response to bbaumer

Then, with it off, your phone should not provide any mechanical feedback, and since it still does, may mean something is amiss with your phone. What have you tried, so far yourself, to resolve this? For example: restarted the phone, "force" restart the phone, perform any of the phone resets, or completely restoring it to its factory defaults?

When I press the home key my iPhone 8 vibrates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.