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Transfer iPhone XR to 12 mini

I am trying to transfer all of the info from my old iPhone XR to my new 12 Mini. It says (on the new phone) that it is updating the software. It has "install now" in very dim writing with the circle going round and round next to it. It has been almost two hours. The 12 is plugged in, the phones are right next to each other and both are connected to WiFi. Is something wrong or does it just take this long?

Posted on Apr 1, 2021 1:55 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2021 2:25 PM

rjnorvelle wrote:

Does this mean that it'll take a long time, but finish eventually?

Perhaps. But it’s likely worth segregating the activities.


To do that, force restart the new iPhone as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the power button until the Apple logo appears


Upon restart, perhaps one of the activities will resume. If not, get the software update completed before doing anything else.

5 replies
Question marked as Top-ranking reply

Apr 1, 2021 2:25 PM in response to rjnorvelle

rjnorvelle wrote:

Does this mean that it'll take a long time, but finish eventually?

Perhaps. But it’s likely worth segregating the activities.


To do that, force restart the new iPhone as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the power button until the Apple logo appears


Upon restart, perhaps one of the activities will resume. If not, get the software update completed before doing anything else.

Transfer iPhone XR to 12 mini

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