I sold my old iPhone 7 Plus and they are trying to activate it and they are unable to. I double check with my carrier to make sure the phone was unlocked and it was. I also checked on my current phone to make sure it wasn’t still link to me and it wasn’t. Before I sold it I reset it to factory settings. What do they need to do to activate it?
iPhone 7 Plus
Did you remove the device from your account? To check, go to icloud.com and login with your Apple ID and password. Click on the Account Settings link. If you see the device listed, remove it.
Did you remove the device from your account? To check, go to icloud.com and login with your Apple ID and password. Click on the Account Settings link. If you see the device listed, remove it.
Activation
